Zavvi sucks

Recently I tried to purchase a dvd boxset from both thehut.co.uk and zavvi.The order went through fine but the next day I got this email -

Hello Rachael Holt,

Thanks for placing your order with zavvi, order number : 10764419

Please do not reply to us at this e-mail address as we will not receive your message. This is an automated response.

A customer service advisor has sent you the following message:

Thank you for placing your order with us.

Unfortunately we are unable to ship The Wire - Complete [24-Disc Boxset] [DVD] outside of the UK. We apologise for any inconvenience caused, no money has been taken from your card.

Should you have any further questions please contact us through your online account message centre or on 0844 264 0702 and we will be able to help you further.

Kind Regards,

zavvi Team

The email from both is the same so I reckon they are probably the same company now.They had charged for postage and I had paid the charge.

I have bought items from both before christmas no problem!!